Cork City Centre Citizens Information Centre
Cork City Centre CIC
13-15 Cornmarket Street
Cork City
Co. Cork
T12 F773
Tel: 0818 07 6950
email: cork@citinfo.ie
Wheelchair-accessible: Yes
You can also view the Citizens Information Centre locations using Google Maps. You can find further information on the use of Google Maps in our Privacy Statement.
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Centre opening hours
Reception Desk
Open Mondays, Tuesdays, Thursdays and Fridays from 9.45am to 12.30pm. Open Wednesdays from 2pm to 4pm.
Call in to our office to pick up a form or information booklet and find out more about our information, advice, and advocacy services.
Drop-in Clinic
Open Mondays, Tuesdays, Thursdays and Fridays, from 9.45am to 12.30pm (last client seen at 12.30pm).Open Wednesdays from 2pm to 4pm (last client seen at 4pm).
Call in to our office for a short discussion (generally 20 mins) with a member of our team about your situation and to explore your options. No appointment necessary, however access may be limited during peak times.
Phone/Email
Lines open Monday to Friday from 10am to 4.30pm.
Contact us with your query and we will aim to respond within two working days.
Appointments
If your situation requires more support, we may offer you an appointment to provide further assistance (examples include form-filling or making a Social Welfare Appeal).
Specialist Service Information

FLAC is currently offering limited FLAC Phone Advice Clinics in conjunction with the Citizen Information Service. You can call in during our drop-in times or call us on 0818 07 6950 (See opening hours) to speak with an Information Officer. If your query cannot be answered with information, and you meet FLAC’s referral criteria (see FLAC website), and an appointment is available for a clinic, they will make it for you. (By appointment only.)

The Ombudsman can help if you have made a complaint to a public body and are unhappy with the response. Staff from the Ombudsman are available in our office 10am to 12pm and 2pm to 4pm on the 3rd Tuesday of the Month: February 18 2025 March 18 2025 April 15 2025 May 20 2025 June 17 2025 July 15 2025 August 19 2025 September 16 2025 October 21 2025 November 18 2025 December 16 2025
Outreach services
Cork University Hospital
Wilton
Cork
Co. Cork
Tel: n/a - Service Users only
Wheelchair-accessible: Yes
Opening Hours: Last Tuesday morning monthly
Cork Prison In-reach
Rathmore Road
Cork
Co. Cork
T23Y642
Tel: n/a - Service Users only
Wheelchair-accessible: Yes
Opening Hours: 2nd Wednesday of each month, 9:30-1:00