Malahide Citizens Information Centre

Centre opening hours

Reception Desk
The Malahide Citizens Information Service DOES NOT have a seperate reception service. Please refer to the Drop-in Clinic information below

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Drop-in Clinic
Monday: 10.00am to 12.30pm

Tuesday: 10.00am to 12.30pm and 2.00pm to 4.00pm

Wednesday: 10.00am to 12.30pm

Thursday: 10.00am to 12.30pm

Friday: 10.00am to 12.15pm

Drop-in to our office for a short discussion (generally 20 mins) with a member of our team about your situation and to explore your options. No appointment necessary, however access may be limited during peak times or subject to resource availability. You may be advised in advance that more complex queries may require a seperate appointment or that if the drop-in query is longer than the allocated time (approx 20 mins), you may be required to return on an alternate date / time to complete your query

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Appointments
If your situation requires more support, we may offer you an appointment to provide further assistance (examples include form-filling or making a Social Welfare Appeal). Appointments are available primarily in the afternoons subject to availability and you will be referred to the Swords office for your appointment

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Phone/Email
Your phone call is automatically diverted to our Swords office. Our phone lines are open Monday - Friday 9 a.m. to 5 p.m. (excluding evenings, weekends and Public Holidays). If our lines are busy you can leave a message and your call will be logged and you will receive a text confirmation when your call has been logged. If you leave a message after opening hours or at the weekend, your call will be logged on the next working day and you will receive a text confirmation confirming your call has been logged. Emails should be acknowledged and responded to within 2-3 working days