Merchants Quay Citizens Information Centre
Merchants Quay CIC
41 Merchant's Quay
Waterford
Co. Waterford
X91 YA89
Tel: 0818 07 6560
Fax: 051 876575
email: waterford@citinfo.ie
Wheelchair-accessible: Yes
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Centre opening hours
Reception Desk
Open: Monday, Wednesday, Thursday 9:30am to 12:30pm and 1:30pm to 4:30pm. Call in to our office to pick up a form or information booklet and find out more about our information, advice, and advocacy services.
Drop-in Clinic
Open: Monday, Wednesday, Thursday 09:30am to 12:30pm and 1:30pm to 4:30pm. Call in to our office for a short discussion (generally 20 mins) with a member of our team about your situation and to explore your options. No appointment necessary, however access may be limited during peak times.
Appointments
If your situation requires more support, we may offer you an appointment to provide further assistance (examples include form-filling or making a Social Welfare Appeal).
Phone/Email
Open: Monday, Wednesday, Thursday 9:30am to 12:30pm and 1:30pm to 4:30pm. Contact us with your query and we will aim to respond within two working days.Please note we will be closed Thursday 1st December 2022 for staff training.
Specialist Service Information
Other Information: Peace Commissioner: Tuesday 10am-1pm Currently by appointment only please phone 0818 07 6580 (By appointment only.)
Free Legal Advice Centre: FLAC are offering a limited Phone Clinic by appointment each Thursday from 7pm to 9pm.(By appointment only). Please contact 0818 07 6560 for further information and to speak to an Information officer to make an appointment. Alternatively, you can contact the FLAC Helpline, please ring 01 906 10 10 Mon to Fri 9.30am-1.00pm and Mon evenings from 7.00-9.00pm or visit www.flac.ie