Citizens Information Centres are currently not open to drop-in callers. You can contact your local centre by phone or email for information and advice. A limited number of face-to-face appointments are available in centres where COVID-19 safety requirements can be met. These appointments are arranged after a phone or email consultation and are based on client need. Alternatively, you can Request a call back or call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm.