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Galway Citizens Information Centre

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Galway CIC
Augustine House
St Augustine Street
Co. Galway

Tel: 0818 07 7600

Fax: 091 563687



Wheelchair-accessible: Yes

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Centre opening hours

Reception Desk
Open: Monday to Friday 10.00am to 5.00pm (closed for lunch 1.00 to 2.00pm). Call in to our office to pick up a form or information booklet and find out more about our information, advice, and advocacy services.

Drop-in Clinic
Open: Monday 10.00am - 1.00pm. Tuesday 10.00am -1.00pm and 2.00pm -4.30pm. Wednesday 10.00am - 1.00pm. Thursday 10.00am -1.00pm and 2.00pm -4.30pm. Friday 10.00am - 1.00pm (the last dropin can be seen at 12.30pm). Call in to our office for a short discussion (generally 20 mins) with a member of our team about your situation and to explore your options. No appointment necessary, however access may be limited during peak times.

If your situation requires more support, we may offer you an appointment to provide further assistance (examples include form-filling or making a Social Welfare Appeal).

Open: Monday to Friday 9.30am to 5.00pm (closed for lunch 1.00 to 2.00pm). Contact us with your query and we will aim to respond within two working days.

Specialist Service Information

Free Legal Advice Centre:
SCCIS provide access to FLAC through a telephone appointment service on Weds 7-9pm. Contact Galway CIS or your CIC to speak to an Information officer to make an appointment. (By appointment only.)
Other Information:
Ombudsman - Monthly Clinic, 10am-1.00pm and 2pm - 4pm on the following dates in 2024: January 23 February 27 March 26 April 23 May 28 June 25 July 23 August 27 September 24 October 22 November 26

Outreach services

Loughrea Outreach

Loughrea Family and Community Resource Centre
Pigott's Street
Co. Galway

Tel: 091 871 149

Wheelchair-accessible: No

Opening Hours: Loughrea Outreach is open once per month on a Thursday. It is by appointment only, appointments can be made through the Loughrea Family and Community Resource Centre by phoning 091 871 149 or emailing